Privacy Policy

Welcome to Cinedisc, your trusted destination for pop culture collectibles, action figures, movies, and more. At Cinedisc (“we,” “us,” “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website cinedisc.com.

By using our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect information that you provide directly to us, as well as data automatically collected when you interact with our website.

• Personal Information: When you make a purchase, create an account, or contact us, we collect information such as your name, email address, shipping address, billing address, and payment details (e.g., credit card information processed securely via our payment gateways).
• Transaction Information: Details about the products you purchase, including limited edition Pop! Vinyls, Blu-rays, DVDs, board games, and other collectibles.
• Technical Information: We automatically collect your IP address, browser type, device information, and pages you visit on our site through cookies and similar technologies.
• Communication Data: Records of your correspondence with us if you contact our customer service team at [email protected].

2. How We Use Your Information

We use your information to provide, improve, and personalize our services, including:

• Processing your orders and delivering products to your designated address.
• Communicating with you about orders, products, promotions, and updates relevant to pop culture enthusiasts and collectors.
• Improving our website functionality, product range, and customer experience.
• Preventing fraud and enhancing the security of our website and payment processing systems.
• Complying with legal obligations and enforcing our terms and conditions.

3. Data Sharing and Disclosure

We respect your privacy and do not sell your personal information to third parties. We may share your data in the following circumstances:

• Service Providers: We engage trusted third-party providers to process payments (e.g., Visa, MasterCard, JCB, PayPal), ship orders, and manage customer communications. These providers only access data necessary to perform their functions.
• Legal Compliance: We may disclose information if required by law, regulation, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity under the same privacy standards.

We do not share your data with unauthorized third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers located in Australia and other jurisdictions compliant with Australian privacy laws. We implement industry-standard security measures to protect your information:

• SSL encryption across our website to safeguard data transmission.
• Payment details are processed via encrypted gateways; we do not store full credit card information on our servers.
• Access to personal data is restricted to authorized personnel only.

While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and enhance our security practices to mitigate risks.

5. Your Rights

As a valued customer, you have the right to:

• Access, update, or correct your personal information by logging into your account or contacting us.
• Request deletion of your data, subject to legal and contractual obligations.
• Opt-out of marketing communications by clicking the “unsubscribe” link in our emails.
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have mishandled your data.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies help us remember your preferences, items in your cart, and login details.

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (excluding Asia and some remote areas), your data may be processed outside your country of residence. We ensure such transfers comply with applicable data protection laws, including the Australian Privacy Principles.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the effective date. We encourage you to review this policy regularly.

Thank you for trusting Cinedisc with your collection journey. Happy Collecting!

The Cinedisc Team