At Cinedisc, we understand that receiving your entertainment products quickly and safely is a key part of your collecting experience. Whether you’re adding to your Blu-ray library, grabbing a limited edition Pop Vinyl, or finding the perfect family DVD, we strive to make delivery seamless and reliable. Based in Melbourne, we ship globally to bring the magic of film, TV, and pop culture right to your doorstep.
Shipping Options
We offer two convenient shipping methods to suit your needs:
- Standard Shipping: For a flat fee of $12.95, we use trusted carriers like DHL or FedEx. This option is ideal if you want your items faster. Delivery typically takes 10-15 days after dispatch.
- Free Shipping: For orders over $50, enjoy free shipping via EMS. This economical option delivers within 15-25 days after dispatch, perfect for budget-conscious fans.
Note: We ship worldwide, but exclude some Asian regions and remote areas due to logistical constraints. Please check during checkout if your location is eligible.
Processing and Delivery Times
After you place an order, our team works diligently to process it within 1-2 business days. This includes quality checks and secure packaging to ensure your collectibles—like action figures, Blu-rays, or plush toys—arrive in perfect condition. Once shipped, delivery times vary based on your chosen method and destination.
- Standard Shipping (DHL/FedEx): 10-15 days after dispatch.
- Free Shipping (EMS): 15-25 days after dispatch.
These times are estimates and may be affected by factors like customs clearance or seasonal demand, but we always aim for prompt service.
Secure Packaging
We know how important it is to protect your treasures. All items are packaged with care using sturdy materials to prevent damage during transit. From fragile Cosbaby figures to board games, we ensure everything is wrapped securely to maintain its quality and authenticity.
Tracking Your Order
Once your order is on its way, we provide tracking information via email so you can monitor its journey. This way, you’ll know exactly when to expect your delivery and can plan accordingly.
Returns and Support
If anything isn’t right with your delivery, you have up to 15 days after receipt to initiate a return. Our customer service team at [email protected] is here to help with any questions about shipping, tracking, or returns. We’re passionate about ensuring your satisfaction.
Pro Tip: Take advantage of our free shipping on orders over $50 to build your collection without extra costs! Perfect for stocking up on family DVDs or Blu-ray dramas.
Thank you for choosing Cinedisc—where we deliver not just products, but stories and smiles. Happy collecting!